bdnice at a glance
4.7/5 average rating
12,360 reviews
7.0M+ active users
99.2% uptime
Which data kept how long
Data kept in the bdnice App is for work only; nothing unnecessary is kept.
Data types | How long kept | Why
Account data | Until the account is active | For login and verification
Transaction records | Up to 5 years | For reconciliation and support
Usage logs | Up to 12 months | For security and troubleshooting
Cookie data | Up to 13 months | To maintain session
Support messages | Up to 24 months | For issue resolution and follow-up
Device data | Up to 18 months | To prevent fraud
Why account data is kept
This data is needed for login, profile, and security verification; if a wrong device is detected during login, extra verification may be shown.
The information you provide in the new bdnice Register process is used only to operate the account; sessions for users from Dhaka and those outside are protected under the same rules.
This section includes name, phone number, and email; if needed you can contact the bdnice Help page.
Even if the account is closed, some records may be kept for a limited time for security, dispute resolution, and compliance; not for promotional purposes.
Transaction data and bKash, Nagad, Rocket
Funding records are kept to reconcile accounts; information from these three is used only for transaction verification.
Financial identity, time, and status logs may be kept to prevent mischarges, duplicate entries, and faster support ticket resolution.
If you like, you can first view the methods on the bdnice Payment page; steps are written briefly there.
Many Dhaka users conduct transactions in the late afternoon; support then processes the same record.
How usage data and cookies work
Cookies keep sessions, so you don't have to log in repeatedly
Device type, language, and browser settings may also be stored, allowing the bdnice App to load quickly and display correctly on small screens
If you wish, you can disable cookies, but some features, such as session persistence, may be reduced
Even on slow networks, this data remains small, so pages do not slow down even with slow connections in Bangladesh
What happens when the account is closed
After account closure, not all data is deleted immediately; kept for a defined period for security, dispute resolution, and compliance
When no longer needed, data is deleted or anonymized, in steps to ensure no accidental deletion
If you wish, you can write on the bdnice Contact page; there are requests to delete data, limitations, and ways to get help
Your rights and contact
You have the right to view, correct, restrict, and file complaints about your data; if needed you can request corrections
Most requests are answered within 3 business days; complex cases may take a bit longer
For further assistance Privacy help View page, or Contact Send a message on the page
A short summary of your rights
You have the right to know what data is kept, and you may request corrections
Cookies, logs, and support notes are stored securely for a specified period
bdnice App, bdnice Login, and bdnice Register all follow the same policy; your data remains yours